Effortless guest service, from check-in to checkout — without adding headcount.
Cut front-desk workload, delight every guest, and unlock new revenue — without ripping out your existing systems.
The feedback has been encouraging. Reception staff have shared that guests often come back and say things like, "It was nice talking to Alba," referring to the platform by name rather than just calling it a chatbot or assistant. That feels like a positive sign that guests are connecting with Alba as part of their stay.
They show up as small delays — but they compound into lost time, lower ratings, and missed revenue.
Manual data entry slows down intake, causing long peak-hour lines at the front desk.
Guest requests get miscommunicated or delayed — and quietly turn into poor online reviews.
Late checkout data stalls housekeeping and pushes back the next guest's check-in.
Straightening a curtain. Remembering a returning guest's name. Catching a request before it becomes a complaint. Great hospitality is made of a hundred small moments — Alba AI takes the repetitive ones off your team's plate, so they have more time for the ones that actually need a human touch.
Turn your biggest operational bottlenecks into streamlined efficiency and guest loyalty — without adding headcount.
Guests register, verify ID, and settle payment before arrival — bypassing the lobby line entirely.
Guest requests are translated and routed straight to the right staff device — no missed messages, no delays.
Routine questions — Wi-Fi, dining, directions — are answered instantly, in any language, any time of day.
Targeted offers reach guests at the right moment, turning idle conversation into high-margin revenue.
Less time on admin and screens — more time with guests.
Guests register, verify ID, and settle payment before they arrive — check-in takes about 4 minutes, unattended.
Targeted offers reach guests at the right moment in the stay — automatically.
Every OTA booking and supplier invoice, matched automatically — discrepancies flagged before they cost you.
Curious how this looks on your property?
Request a demo →Mobile check-in lets guests bypass lobby lines entirely.
Translated guest requests route straight to staff phones as they happen.
Mobile prompts drive high-margin in-stay spend without staff effort.
This is Grace AI, live on a real property. It reads every order, complaint, and request as it happens, then surfaces the one thing that actually needs a manager's attention — before it turns into a bad review.
Live dashboardThe guest journey isn't the only place friction hides. Alba AI reconciles OTA channels and supplier invoices automatically — so discrepancies get caught before they cost you.
Matches OTA booking exports, commission invoices, PMS reservation reports, and bank settlements automatically — flagging exactly where revenue, commission, or payout figures don't line up.
Reconciles purchase orders, goods received, and supplier invoices before anything gets paid — so nothing is approved twice, missed, or paid at the wrong price.
No new app to download. No new habit to build.
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Book a 20-minute walkthrough and we'll talk through your property together — if it's a fit, we'll set your hotel up with a free trial on the call. We're onboarding a small number of hotels right now, so early partners get full access at no cost.
The things hotel teams usually ask before booking a demo.
Not currently. Alba AI works entirely through the channels your guests already use — mobile check-in, WhatsApp, and web chat — with no physical hardware to buy, install, or maintain. A kiosk option isn't part of the platform today.
No. Every property gets its own instance of Grace AI, configured around your rooms, rates, and policies. It learns and improves from your guests only — nothing it learns is shared with, or drawn from, any other hotel on the platform.
Yes — Alba AI is built to start small and grow with you. There are three broad tiers of what it can cover:
No rip-and-replace. Alba AI is designed to sit alongside the systems you already run rather than force a migration — we'll walk through your specific setup on a demo call.
The Essentials tier needs no integration at all, so it can be live the same day. Deeper tiers (guest journey and finance) take a short onboarding call to connect to your PMS and channels — most hotels are fully live within days.
Tell us a little about your property and current workflow — we'll show you exactly how Alba AI fits your team, and talk about setting up a free trial on the call.
